If you wish to file a claim under the Mirage Warranty Program, contact the Mirage dealer where you made your purchase. If the dealer is unable to respond, please contact our Technical Service Department.
Technical service Department
1255, 98e Rue
Canada G5Y 8J5
Written claims must be received during the warranty period and no later than six (6) months after the problem appears. The date of purchase, name of original purchaser, and purchase invoices will be verified. The floor must have been purchased from a Mirage dealer and must be paid for in full.
Important! We strongly recommend that you keep your original invoice, Mirage Installation Guide, and Mirage Maintenance and Warranty Guide in a safe place.
Boa-Franc reserves the right to have the floor inspected by a designated representative, and to authorize this representative to take samples for analysis. The representative will provide recommendations to the manufacturer in a timely fashion.
Copyright 2013 Boa-Franc – Floor colors may vary according to your monitor settings and the quality of your printer. For a better idea of the final look, visit a Mirage dealer. - *Registered trademark used under license.